Trust, safety, and the celebration ethos.

DASH is a small, hand-built network. We expect celebrators and merchants to treat each other like neighbors, because that is who they are.

Respect goes both ways: a celebrator does not abuse generosity; a merchant does not bait-and-switch. Repeat offenses are removed without refund or appeal.

Every merchant on DASH is verified, photographed, and visited (or video-toured) before going live. We turn away three out of every four applications, on purpose.

Standards cover food safety basics, accessibility, photo authenticity, and offer truthfulness. We do not list big-box, fast-casual chains, or franchises.

Merchants verify business identity through Stripe Identity plus a notarized owner attestation. Celebrators verify with phone + email, with optional ID for premium tiers.

We never publish a verified celebrator's full name or date alongside an offer redemption. The merchant sees only the celebration window.

The floating Report button on every page opens a triage form that routes to a human within 4 hours during weekdays and 12 hours on weekends.

Reports are taken seriously: every one is reviewed by a member of the Trust team, with action logged and the reporter notified of resolution.

DASH collects the minimum required to make a celebration meaningful: email, birthday, neighborhood, opt-in merchant list.

We do not sell, rent, or share celebrator data with merchants beyond the celebration signal itself. Full policy at /legal/privacy.

DASH targets WCAG 2.2 AA across web and mobile. Color contrast, keyboard navigation, screen reader support, and reduced motion are baseline, not aspiration.

If you hit an accessibility wall, email a11y@dash.day and we will fix it in the next release cycle (usually within 14 days).